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Configuration API

By integrating these prebuilt API Rules into AppBase, users can easily harness the Genesys Conversation API's full potential. These rules might include predefined request and response formats, authentication mechanisms, error handling procedures, and other essential components that are essential for successful API communication.


GEN_testIntegrationToken

This rule tests the Premium app token and Service Client token.

image-2023-1-18_11-31-43.png

Input Params:

  • ClientId: Token Client ID with grant type: Client Credentials. Uses Genesys integration in the backend part.

  • ClientSecretId: Token Client Secret ID with grant type: Client Credentials. Uses Genesys integration in the backend part.

  • Host: Genesys host

  • HostRegion: Genesys host region

  • PremiumAppClientId: Token Client Secret ID with grant type: Token Implicit Grant(Browser). Uses for premium app.

(star)Required

Output Params:

  • ErrorCode
  • ErrorMessage
  • SuccessResponse: Success response if tokens and configuration are correct.

GEN_getSettings

This Rule returns Genesys settings from the DCM Registry and Environment Variables.

Input Params: N/A

Output Params: N/A


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