Genesys/ININ
Integration schema is the activity of integrating the schemas of existing Genesys databases into a global, unified schema that correlates with AppBase.
Steps
On the top right, navigate to → Application Studio → <<solution>>
Navigate to Integrations → Genesys/ININ from the left-hand navigation menu.
In the new tab, click the New Integration Schema button.
- Insert a Name for the schema.
- Select the Type for the schema from the dropdown list (Genesys or ININ).
- Provide the corresponding integration channel Url to Genesys or ININ clients. For example,
http://192.168.192.168:8888/Genesys/Interaction/PFS_WS_CP/WebServiceCapturePoint
- Provide a Description of the schema.
- Click the Save button.