Distribution channels send alerts to users after a certain event occurs in the system, such as when a workflow has been started or when a work item becomes overdue.
You can specify alerts to notify both users within the system and outside clients such as customers.
The following information is displayed for each Distribution Channel.
Column
Description
Actions
Lists the actions available for each Distribution Channel
API Code
API Code for Distribution Channel. This is a unique identifier within AppBase
Distribution Channel Name
Name of the Distribution Channel. The Distribution Channel name is listed as a hyperlink. To access Distribution Channel details, click the hyperlink
Description
Description of the Distribution Channel
Last Modified
Date and name of the person who last modified the Distribution Channel
Steps
On the top right, navigate to → Application Studio → <<solution>>
On the left, navigate toChannel Setup → Distribution Channels
Click the New Distribution Channel button.
In the General properties section fill the following fields
Type a Name
Add Tags (if needed)
Select Emal from the dropdown list
In the E-mail properties section enter the properties related to the email connection
Protocol
SMTP
Cryptographic protocol:
Select the description:
Empty (not encrypted)
SSL
TLS
SMTP Server
Enter the server address or use system variables as @@GBANK_SMTP_SERVER@@
SMTP Username
Enter the username or use system variables as @@GBANK_SMTP_USERNAME@@
SMTP Password
Enter the password or use system variables as @@GBANK_SMTP_PSSWRD@@
Port
Enter the port number or use a system variable as @@GBANK_SMTP_PORT@@
Enter the From email address or use a system variable as @@GBANK_SMTP_FROM@@
If the "Default From" distribution channel attribute is not set and "SendEmailRequest.From" parameter and is not set (it is null), the email will not be sent because the "From" parameter is required and it will raise the exception "The 'From' or 'Default From' attribute value must not be empty"
