Dashboard Widgets

The widget library offers various widgets that can be added to your dashboard to help you monitor your team’s performance trends and your live workload to help you take necessary actions faster.

Widget library

The live widgets from the widget library pull out data from your ServiceJourney solution.

Widget Name	Widget Type	Description	Sample
My Cases Chart By Priority	Chart	Pie chart of all Cases assigned to the logged-in user broken down by Case Priority
My Cases Chart By Type	Chart	Pie chart of all Cases assigned to the logged-in user broken down by Case Type
My Tasks Chart By Priority	Chart	Pie chart of all Tasks assigned to the logged-in user broken down by Case Priority
My Tasks Chart By Type	Chart	Pie chart of all Tasks assigned to the logged-in user broken down by Case Type
My Cases Grid	Grid	Grid of all Cases assigned to the logged-in user
My Tasks Grid	Grid	Grid of all Tasks assigned to the logged-in user
My Cases	Grid	Grid of all Cases assigned to the logged-in user, clon of My Cases Grid
My Tasks	Grid	Grid of all Tasks assigned to the logged-in user
Create New Case	Miscellaneous	List of all  the available Case Types
Coded Page	Miscellaneous	Widget used to show a Coded Page
AppBase Page	Miscellaneous	Widget used to show an AppBase Page
URL	Miscellaneous	Widget used to show a URL
Image	Miscellaneous	Widget used to show an Image
Widget Escalated Email Cases	Miscellaneous	Widget used to show the Coded Page ESCALATED_EMAIL_CASES
SPAM Emails	Miscellaneous	Widget used to show the Coded Page RECENT_EMAIL_SPAM
My Tasks Summary	Summary	Count of open Tasks assigned to the logged-in user broken down by Priority
My Cases Summary	Summary	Count of open Cases assigned to the logged-in user broken down by Priority
My Cases Total	Summary	Total of open Cases assigned to the logged-in user

Related Articles

• Adding a Dashboard